NBN Setup and installation
🔧 Our NBN Setup & Installation Services – What We Offer
We don’t just plug in your modem — we provide a comprehensive NBN setup service that covers everything from selecting the right router to configuring security settings. Whether you’re a small business needing a fast and secure connection, or a family home struggling with Wi-Fi dropouts, we’ve got the right solution for you.
🚀 Get Connected Right – The First Time!
🔧 Let our experts set up your NBN and Wi-Fi properly from the start
🏠 Home NBN Setup
Reliable Internet for Your Everyday Needs
We provide professional onsite home NBN installations that take the guesswork out of modem setup, Wi-Fi configuration, and device connectivity. Our service ensures
Optimal router placement for Wi-Fi coverage
Correct setup of NBN-ready modems and routers
Elimination of black spots using extenders or mesh systems
Connection of smart TVs, tablets, PCs, and phones
💼 Business NBN Installation
Keep Your Office Connected & Productive
Fast and stable internet is critical for modern businesses. We install business-grade NBN setups with the reliability you need for video calls, cloud apps, and point-of-sale systems. Our business solutions include
Secure wired and wireless networks
Network segmentation for better security
Device mapping and data transfer setup
Static IP configuration (if required)
💡 Why Choose Zoo Computer Repairs for NBN Setup?
We do more than just install—we educate, optimise, and future-proof your internet setup so it works exactly the way you need it to.
🧑🔧 Expert Local Technicians That Come to You
You won’t be stuck on hold or left figuring it out alone. Our friendly team visits your premises and walks you through the entire setup process.
🏠 Onsite Setup Means Zero Guesswork
No more confusing cables or blinking lights. We handle all the technical details—from plugging in the modem to checking for firmware updates.
📞 Support When You Need It, Not Just During Setup
Once your NBN is up and running, we don’t disappear. We’re available for troubleshooting, tech support, or future upgrades as needed.
📡 Understanding NBN Connection Types – Which One Do You Have?
Different properties are connected to the NBN in different ways. We identify your technology type and configure your setup accordingly.
📶 Say Goodbye to Slow Wi-Fi and Dropouts
📍 We fix weak signals and poor setups – right in your home or office.
HFC
Hybrid Fibre Coaxial
Used where Pay TV cables exist. Provides high speeds suitable for streaming and gaming.
FTTC
Fibre to the Curb
Fibre runs to the street, with copper to your house. A strong middle-ground for speed and reliability
FWS
Fixed Wireless & Satellite
For rural or remote areas. We assist in optimising equipment and positioning antennas for best signal.
FTTP
Fibre to the Premises
Premium connection. Full fibre all the way to your home or business—best for high-speed internet and large uploads.
FTTN
Fibre to the Node
Common in older suburbs. Uses copper from the node to your property; speed depends on distance and line quality.
📞 Need Help with Your NBN Connection?
👨🔧 We’ll handle everything – modem, Wi-Fi, speed, and devices.
🌐 Choosing Your NBN Provider
We Support Them All
Whether you’ve signed up with a major telco or a local provider, we make the setup process painless. We support connections from
Telstra & Optus
Aussie Broadband & Superloop
Tangerine Telecom, Vodafone & more
TPG, Dodo, iPrimus, Exetel
We’ll also help you understand what speed tier you’re on and whether it’s the right one for your usage.
💼 Reliable Business Internet Starts with the Right Setup
📡 Ensure your business stays online with expert NBN installation.
❓ Frequently Asked Questions – NBN Setup & Installation
1️⃣ What is the National Broadband Network (NBN)?
📡 The NBN is Australia’s high-speed broadband infrastructure, replacing older networks like ADSL and cable. It improves internet speed, stability, and reliability for homes and businesses.
2️⃣ How do I find out which NBN connection type I have?
🧭 You can check your address on the NBN Co website. We also verify your connection type—such as FTTP, FTTN, FTTC, or HFC—when we arrive onsite.
3️⃣ Can you help me choose the right NBN speed plan for my needs?
⚙️ Yes, we evaluate your usage (streaming, gaming, business apps) and recommend the best speed tier—such as NBN 25, 50, or 100—for your household or workplace.
4️⃣ Is it better to use Wi-Fi or Ethernet for my NBN setup?
🧷 Ethernet offers faster and more stable speeds, especially for gamers and office PCs. We help configure wired and wireless networks to balance speed and convenience.
5️⃣ What brands of NBN modems do you work with?
🔌 We install and configure modems from TP-Link, Netgear, D-Link, ASUS, and telco-provided devices from Telstra, Optus, TPG, and Aussie Broadband.
6️⃣ Can you install mesh Wi-Fi systems for large homes?
📶 Yes! We specialise in mesh Wi-Fi installations using systems like Google Nest Wi-Fi, TP-Link Deco, and Netgear Orbi to eliminate dead zones and boost coverage.
7️⃣ Do you configure guest networks for visitors?
🔑 Absolutely. We can set up a secure guest network on your NBN Wi-Fi to protect your main devices while offering easy access for clients or family.
8️⃣ Will I need a splitter or filter if I’m switching from ADSL?
🚫 No. NBN doesn’t require ADSL-style splitters or filters. We ensure old hardware is removed and your setup is fully compatible with fibre or coaxial connections.
9️⃣ Can you help me set up VoIP phones with NBN?
📞 Yes—we integrate VoIP phones into your NBN modem/router or business PBX system and test call quality for work-from-home setups.
🔟 What if my modem isn’t compatible with NBN?
🧯 We assess modem compatibility and recommend or supply a new model that works with your connection type and speed tier.
1️⃣1️⃣ Is your NBN setup service compatible with smart home devices?
🏠 Yes. We help connect your smart TVs, security cameras, Alexa/Google Home devices, and other IoT tech to your new NBN network.
1️⃣2️⃣ Can you troubleshoot slow NBN speeds or dropouts?
🛠️ Yes. We perform onsite diagnostics, including speed tests, signal strength checks, and interference scans to fix or report issues.
1️⃣3️⃣ Do you set up static IP addresses for business use?
📍 Yes, we configure static IPs, dynamic DNS, and port forwarding for remote access, servers, and CCTV setups.
1️⃣4️⃣ What does a full NBN installation visit include?
🧰 A standard visit includes modem setup, Wi-Fi configuration, device connectivity, speed testing, security checks, and user training.
1️⃣5️⃣ Can you help with modem placement for better coverage?
📏 Absolutely. We analyse signal paths, interference sources, and home layout to place your modem in the ideal location.
1️⃣6️⃣ Do you support new connections and NBN migrations?
🔄 Yes. Whether it’s your first NBN connection or a switch from another provider, we handle all the setup steps and ensure minimal downtime.
1️⃣7️⃣ How do you protect my Wi-Fi network from unauthorised access?
🔐 We configure WPA3/WPA2 encryption, strong passwords, and router-level firewall rules to protect your network from threats.
1️⃣8️⃣ Can you extend Wi-Fi into outdoor areas like patios or sheds?
🏕️ Yes—we install weatherproof range extenders and access points for outdoor connectivity, ideal for workshops or backyard offices.
1️⃣9️⃣ Will my old landline still work with NBN?
☎️ If you have a VoIP-compatible modem, your landline can still work via the NBN. We’ll set up and test it for you during installation.
2️⃣0️⃣ Can you set up parental controls and content filters?
👨👩👧 Yes—we configure built-in parental control tools and, if needed, install third-party DNS-based filters like CleanBrowsing or OpenDNS.
🏠 Whole-Home NBN Setup for Seamless Streaming
🎥 No more buffering or black spots. Let us optimise your network today.